Jilihot Privacy Policy

01 Introduction

Jilihot ("we", "us", "our") is committed to protecting the privacy of every player who uses the jilihot platform at jilihot.today. This Privacy Policy explains how jilihot collects, uses, stores, and protects your personal data when you register an account, make a deposit, place a bet, or otherwise interact with the platform.

This policy applies to all services offered by jilihot, including the website at jilihot.today, the jilihot Android app, and all games and features accessible through the platform — including W Live, Crickex, jackpot slots, Star Fishing, cockfighting, Golden Bank, and sports betting.

By registering an account on jilihot or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how jilihot handles your personal data, you should not use the platform.

02 Data We Collect

Jilihot collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers.

2.1 Information You Provide

• Full legal name and date of birth (required at registration)
• Mobile phone number linked to your bKash, Nagad, or Rocket account
• Email address (if provided)
• Government-issued ID documents (required for withdrawal verification)
• Proof of address (where required for enhanced verification)
• Communications you send to jilihot support via live chat or email

2.2 Information Generated by Platform Use

• Login timestamps and session duration
• Device type, operating system, and browser information
• IP address and approximate geographic location
• Betting history, game session logs, and transaction records
• Bonus claims and promotional activity
• Responsible gaming tool usage (deposit limits, self-exclusion)

2.3 Information from Payment Providers

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, jilihot receives confirmation of the transaction from the relevant payment provider. This includes the transaction reference number, amount, and the mobile number associated with the payment. Jilihot does not receive or store your full mobile banking PIN or password.

03 How We Use Your Data

Jilihot uses the personal data we collect for the following purposes:

Jilihot does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If you have questions about how a specific decision affecting your account was made, you may contact our support team for clarification.

04 Legal Basis for Processing

Jilihot processes your personal data on the following legal grounds:

• Contract performance — processing your data is necessary to operate your jilihot account, process transactions, and deliver the services you have signed up for.
• Legal obligation — jilihot is required by its gaming licence and applicable law to collect and retain certain data, including identity verification records and transaction histories.
• Legitimate interests — jilihot processes certain data (such as device information and login logs) to protect the security of the platform, prevent fraud, and improve the player experience.
• Consent — where jilihot relies on your consent to process data (for example, for optional marketing communications), you may withdraw that consent at any time by contacting support.

05 Data Sharing

5.1 Who We Share Data With

Jilihot shares personal data only where it is necessary and with parties who are bound by appropriate data protection obligations. The categories of recipients are:

• Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
• Game providers — providers such as JILI, Evolution, and Pragmatic Play may receive a player identifier to facilitate game sessions. They do not receive your full personal details.
• Identity verification services — third-party KYC providers may process your ID documents to verify your identity. These providers operate under strict data processing agreements.
• Regulatory and law enforcement authorities — jilihot will disclose personal data to competent authorities where required by law or where necessary to prevent or investigate fraud and illegal activity.

5.2 What We Do Not Do

Jilihot does not sell your personal data to any third party. We do not share your data with advertisers, data brokers, or any organisation for their own marketing purposes. Any third party that processes data on jilihot's behalf does so only under a formal data processing agreement and is prohibited from using your data for their own purposes.

06 Cookies & Tracking Technologies

6.1 What Cookies Jilihot Uses

Jilihot uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how players use the site. The types of cookies used are:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game lobby layout. These improve your experience but are not strictly necessary.
• Analytics cookies — collect anonymised data about how players navigate the platform, which pages are visited most, and where errors occur. This data is used to improve jilihot's services.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will prevent you from logging in and using the platform. The jilihot Android app uses equivalent local storage mechanisms rather than browser cookies.

6.3 No Third-Party Advertising Trackers

Jilihot does not use third-party advertising trackers or retargeting pixels on the platform. We do not allow advertising networks to place tracking cookies on jilihot pages.

07 Data Security

Jilihot takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it:

• All data in transit is protected by TLS 1.3 encryption
• All data at rest is encrypted using AES-256
• Access to personal data is restricted to jilihot staff who need it to perform their role, and is controlled by role-based access permissions
• All staff with access to personal data receive regular data protection training
• Jilihot's systems are subject to regular security audits and penetration testing
• Suspicious login activity triggers automatic security alerts and, where appropriate, account suspension pending verification

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your jilihot account has been compromised, please contact our support team immediately via live chat.

08 Data Retention

Jilihot retains personal data for as long as it is needed for the purpose for which it was collected, or as required by applicable law and our gaming licence obligations. The general retention periods are:

• Account data — retained for the duration of your account and for 5 years after account closure, as required by anti-money laundering regulations.
• Transaction records — retained for 5 years from the date of each transaction.
• Identity verification documents — retained for 5 years after account closure or the completion of the relevant verification process.
• Support communications — retained for 2 years from the date of the last communication.
• Game session logs — retained for 1 year for dispute resolution purposes.
• Analytics data — anonymised and retained indefinitely for platform improvement purposes.

When personal data is no longer required, jilihot securely deletes or anonymises it. You may request early deletion of your data subject to the limitations described in Section 9 below.

09 Your Privacy Rights

As a jilihot player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jilihot support at [email protected] or via live chat. Jilihot will respond to all valid requests within 30 days.

Please note that some rights are subject to limitations. For example, jilihot cannot delete transaction records that are required to be retained under anti-money laundering law, even if you request erasure. Where a request cannot be fulfilled in full, jilihot will explain the reason clearly.

10 Children's Privacy

Jilihot is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use jilihot in any way.

If jilihot discovers that personal data has been collected from a person under 18, the account will be immediately suspended, all data will be deleted, and any deposited funds will be returned to the original payment method after verification. If you believe a minor has registered on jilihot, please contact our support team immediately.

11 Third-Party Links

The jilihot platform does not contain links to external third-party websites. All navigation on jilihot.today remains within the jilihot domain. If you access jilihot through a third-party link (for example, from a search engine result), jilihot is not responsible for the privacy practices of that third party.

Game content delivered by third-party providers (such as JILI, Evolution, and Pragmatic Play) is embedded within the jilihot platform. These providers operate under their own privacy policies in relation to game session data. Jilihot ensures that all game providers used on the platform meet appropriate data protection standards as a condition of their integration.

12 Updates to This Policy

Jilihot reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, jilihot will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The updated policy will always be available on this page with a revised "last updated" date at the top. Your continued use of jilihot after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact jilihot through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 from your account dashboard
• FAQ: Visit our FAQ page for answers to common questions

Jilihot aims to respond to all privacy-related requests within 30 days. For urgent security concerns, live chat is the fastest way to reach our team.